Posts Tagged ‘Hispanic’

News roundup: risk, happiness, state fund in Illinois, new hire compliance & more

Wednesday, March 20th, 2013

Risk Roundup – Check out this week’s Cavalcade of Risk #179 – March 20th, 2013 Edition posted at My Personal Finance Journey
Taking care of business – At WorkCompWire, Joe Paduda poses the question What business are you in?” He hazards a guess that most of us would say “the insurance business” but he argues that we are really in “the medical and disability management business – with medical listed first in order of priority.” He suggests that, “Senior management misunderstands their core deliverable – they think it is providing financial protection from industrial accidents, when in reality it is preventing losses and delivering quality medical care designed to return injured workers to maximum functionality.” We could quote the whole thing, he makes a compelling argument so be sure to check it out. It echoes one of the Lynch Ryan founding tenets. When many of us got into this business, we did not come with insurance backgrounds. We felt at its core, managing injuries required a focus on the human event and not the dollars. We believed then and still believe now that if you took excellent care of the injured worker, got them quality medical care and helped them get well and back to work, the dollars would follow.
Smile – it’s March 20 – Did you know that March 20 is International Day of Happiness? Now you do. It’s also the first day or Spring, and if, like us, you wondered why Spring isn’t commencing on the usual March 21 date, Joe Rao at SPACE.com explains Why Spring Begins Early This Year.
New State Fund in Illinois?Illinois Bucks Trend in Other States; Looks to Establish Competitive Workers’ Comp State Fund – “Illinois state legislators are running counter to a national trend by proposing creation of a state workers’ compensation insurance fund that would compete with the private system. The development is generating deep angst amongst Illinois insurers and industry trade groups.”
Other state news

New Citizenship Verification form – As of 3-8-13, a revised US Citizenship & Immigration Service (USCIS) Verification Form I-9 has been issued. There is a 60-day grace period to come into compliance – new USCIS I-9 Formsforms must be in use by May 7, 2013.
When healthcare workers are unsafe, patient quality suffers – “Many medical work environments are unsafe for health professionals, adding stress and distraction that can expose patients to harm,” according Kevin B. O’Reilly who writes about a recent report by the National Patient Safety Foundation’s Lucian Leape Institute. In an article in amednews.com entitled Warning sounded on demoralized health care work force, he cites a high injury rate that is 33% higher than private industry as one factor, as well as “the lingering problem of disruptive behavior in health care, which can create a culture of fear and intimidation that inhibits safe, high-quality care.”
Fatalities Report – The March Monthly Labor Review has a report on Hispanic/Latino fatal occupational injury rates (PDF). The fatality rate for Hispanic/Latino workers is much higher than that of other demographic groups. Studies also show that, “… foreign-born Hispanic/Latino workers have higher rates than native-born Hispanic/Latino workers in certain occupations, a statistic that is explainable by differentials in employment between the two groups.”
Worker Costs – According to the latest Department of Labor report, the Northeast leads the U.S. in worker costs. “Hourly costs per employee in the Northeast – which includes the New England states, New York, New Jersey and Pennsylvania – averaged $33.10 in December, higher than the national average of $28.89. The next costliest region was the West, which consists of the mountain and Pacific coast states, at $30.29. The average hourly wage in the Northeast was $22.85, while the average per-hour employer cost in benefits was $10.25, both the highest in the U.S.”
More news of note

Making Safety a Universal Language

Tuesday, July 21st, 2009

The following article is a guest post by Joey Lucia, a loss prevention supervisor at Austin-based Texas Mutual Insurance Co., the largest provider of workers’ compensation insurance in Texas.
Non-English-speaking Hispanic workers present unique safety challenges.
Picture this: It’s your first day on the job with a construction crew. Your boss asks you to help lay a foundation for an office building. High above, another worker is walking along a scaffold. He accidentally kicks a hammer off the scaffold, and you’re directly below it.
Fortunately, your company embraces a “total safety” culture. In a “total safety” culture, employees look out for one other. Everyone is accountable for not only their own safety but also their co-workers’ safety.
With that in mind, someone yells, “¡Cuidado, el martillo se puede cáer sobre ti!” Your co-worker warned you to get out of the way. If you didn’t understand Spanish, you might have been involved in a serious accident.
In 2006, Hispanic workers died at a rate that was 25 percent higher than all other workers in the United States, according to a study published last year in Morbidity & Mortality Weekly Report. As of 2006, nearly 20 million workers in this country were Hispanic, making them one of the fastest-growing segments of the U.S. workforce.
Here are some tips for keeping non-English-speaking Hispanic workers safe. Follow the ones that fit your business, and you can help make your workplace safer and more productive.
Challenge: language
Language can be a barrier to communication, even among people who speak the same language. Imagine how hard it is for Hispanic workers who speak little or no English.
Solutions

  • Use more pictures and fewer words to point out hazards and teach safety procedures.
  • Most communication is nonverbal. Watch workers’ eyes, body language and expressions to see whether they understand instructions.
  • Train supervisors in basic, conversational Spanish. Send non-English-speaking Hispanic workers to a conversational English class. Focus on commonly used words in your industry.
  • Hire Spanish-speaking supervisors who have experience in your industry.
  • Ask bilingual employees to translate safety messages.
  • If you have training requirements, the Occupational Safety and Health Administration mandates that you provide them in a language that workers can understand. Hire a translation company to put safety training material into Spanish. Make sure the translator is fluent in the Spanish dialects spoken by your employees.

Challenge: literacy
Many Hispanic workers do not have the luxury of pursuing their education because they have to help support their families. About 40 percent of Hispanics age 25 and up do not have a high school diploma, according to the U.S. Census Bureau. By comparison, about 14 percent of the total U.S. population does not have a high school diploma.
Solutions:

  • Keep training basic.
  • Provide simple, hands-on safety demonstrations.
  • Do not let employees start work until they show that they understand the training.
  • Provide follow-up training, and be sure to address new workplace hazards.

Challenge: fear
Have you ever been afraid of asking a question in front of a large group of people? Imagine asking it in a different language. Non-English-speaking Hispanic workers may put themselves at risk because they’re too embarrassed to ask questions about safety procedures. Some may even fear for their jobs if they report unsafe working conditions.
Solutions

  • Encourage every employee to report unsafe conditions.
  • Offer safety training away from the workplace. If the trainer is someone other than a manager, employees may be less intimidated and more likely to ask questions.
  • Make sure non-English-speaking Hispanic workers have peers they feel comfortable talking to.
  • Deliver the safety message to employees in their environment. For example, distribute Spanish-language safety training material at community functions.
  • Reward safe behavior in front of co-workers.
  • Take time to learn about your Hispanic workers and their culture.

Past blog posts that relate to this topic:
Safety for Spanish-speaking workers must address cultural as well as language barriers
Keeping the multicultural workforce safe
Qualified interpreters can save lives
Hispanic Fatalities on the job: the Tip of the Iceberg
When it comes to safety, make sure you speak the same language!
Mandatory English at the workplace?