Posts Tagged ‘doctors’

Introduction to Occupational and Environmental Medicine (OEM)

Wednesday, April 20th, 2016

In workers comp, we often speak about occupational physicians or “occ docs” but what exactly does that mean and how does an occupational physician differ from other physicians? Occupational and environmental medicine (OEM) is a board-certified specialty within the profession of preventive medicine that focuses on the diagnosis and treatment of work-related injuries and illnesses.  Occupational physicians also serve as champions for the health/safety of workers and their environments.

At its recent annual conference, The American College Occupational and Environmental Medicine (ACOEM) released a video Introduction To Occupational and Environmental Medicine written and produced by Dr. Jon O’Neal, MD, MPH, FACOEM and Residency Director of HealthPartners and University of Minnesota OEM Program St. Paul, Minnesota.

The video offers a good overview and history of history of the discipline, including its early roots when
Hippocrates and Pliny wrote about occupational injuries and exposures. It also includes a brief history and overview of workers compensation and the occupational physician’s unique triangular relationship with worker and employer.  It also talks about common work exposures and routes of exposure, and the role of the occupational physician, including the prevention component of occupational medicine; treating injured workers; disability management; and various testing and monitoring roles, such as conducting preplacement exams; serving as medical review officers (MRO) in drug screening programs; conducting surveillance exams to measure ongoing effects of work exposures; monitoring fitness for safety sensitive workers such as pilots.

For more on the role of the occupational physician, see ACOEM: What is OEM?

How Doctors Die: It’s Not Like the Rest of Us, But It Should Be

Monday, January 9th, 2012

We’ve bringing you something a bit peripheral to our normal topics today, but it deals with the business of medicine. Plus, it is excellent.
How Doctors Die by Ken Murray, MD talks about how doctors face end of life issues. Many might assume that when faced with a terminal condition, physicians would leverage their expertise and access to the max, harnessing all the latest treatments and technologies. But the picture that Murry paints is a very different one. Armed with the knowledge of just how grueling and terrible the “do everything possible” model can be, many doctors choose to forgo chemo, radiation, surgery, and other life-prolonging treatments entirely.

“What’s unusual about them is not how much treatment they get compared to most Americans, but how little. For all the time they spend fending off the deaths of others, they tend to be fairly serene when faced with death themselves. They know exactly what is going to happen, they know the choices, and they generally have access to any sort of medical care they could want. But they go gently.”

Some physicians who have participated in or witnessed extraordinary and extreme measures to prolong life – what Murray calls “futile care” – wear “No Code” medallions or tattoos.
Why, if they don’t want this treatment themselves, do they inflict it on patients? Murray explores the many often human reasons why family members and physicians make these choices and points to a system that encourages and rewards excessive treatment and unrealistic expectations about what medicine can do. Plus, as a society, we have a cultural bias against accepting death. Perhaps it was ever so – no one want to die. But advertising, a stay-young-forever culture, pharmacology, and the miracles of technology all conspire to make us think we perhaps can live forever. When someone facing a terminal illness chooses acceptance of the natural order, they are often pressured by family and friends for not being a fighter.
The comments in the article are also well worth reading. Other people — doctors, medical professionals, and “civilians”– offer their thoughts, opinions, and touching real life experiences with family members, friends, and even their own terminal circumstances.

Superhero Health Wonk Review and other news of note

Friday, October 28th, 2011

Joe Paduda hosts The Superhero Edition of Health Wonk Review, in which he attributes superpowers to our regular health wonk contributors and cites them for doing battle with tough issues. My question is when are we going to get the costumes, Joe?
By the way, while you are at Joe’s blog, don’t overlook his smoking gun post Physican dispensing – boy do we have a deal for you!
Good news – DOL reports that private industry workplace injuries and illnesses declined in 2010. They fell to a rate of 3.5 cases per 100 equivalent full-time workers, down from 3.6 cases in 2009. But the more serious cases are holding constant: More than one-half of the 3.1 million private industry injury and illness cases reported nationally in 2010 were of a more serious nature that involved days away from work, job transfer, or restriction–commonly referred to as DART cases.
Wellness – Ezra Klein covers Cleveland Clinic’s wellness program in Health Care’s Brave New World of Compulsory Wellness. The program is not without some controversy, but it appears to be working: “Not only has the clinic cut its health-care costs, but its employees are also getting healthier in measurable ways. Workers have lost a collective 250,000 pounds since 2005. Their blood pressure is lower than it was three years ago. Smoking has declined from 15.4 percent of employees to 6.8 percent.”
See you there? – we’re getting close to two important industry events, and we’ll be at both. From November 9 to 10, we’ll be at the National Workers Compensation & Disability Conference in Las Vegas. If you are attending, why not meet up at Mark Walls’ Link UP reception at 5 pm on Wednesday? We’ll also be at the WCRI’s 28th Annual Issues & Research Conference in Boston on November 16 and 17. We’re looking forward to both. Drop us a line if you will be attending too.
Sneak peekBusiness Insurance has had a redesign and is offering an “open house” through the 31st of the month. Here’s the workers’ comp section – if you read Workers Comp Insider regularly, you know we are a Roberto Ceniceros fan. The whole publication is worth a glance, BI has an excellent staff of reporters many of whom have been with the publication for years.
Get your fright on – In honor of Halloween weekend, we thought this feature on 8 Terrifying Robots Now Stalking Your Local Hospital was appropriate – but be warned, the feature appears on an irreverent site and if you are at work, it might trigger your company’s net nanny filter. Also on a scary theme, we noted this recent study on Psychopathic bosses.
News Briefs

Pharma in Parma

Tuesday, July 12th, 2011

Dr. Jean Zannoni, 77, runs a family practice in Parma, Ohio. It would be a mistake to assume that by specializing in families, she is not interested in treating injured workers. She treats them all right – to pill after pill after pill. She was recently sentenced to two years probation and ordered to pay more than $7,500 in fines and restitution after pleading guilty to theft, attempted workers’ compensation fraud and telecommunications fraud.
According to authorities, two Ohio Bureau of Workers Compensation (BWC) undercover agents were provided narcotic medications without proper medical examinations and BWC was billed improperly for the office visit.
Dr. Zannoni instructed her staff (in writing!) to bill all injured workers under the same code and charge BWC $75, regardless of the circumstances of the visit. She also manipulated “pain” ratings to ensure that patients qualified for narcotics. And she continued to prescribe narcotics to patients who were known doctor shoppers, even after receiving warnings from pharmacies, parents, spouses, social service agencies and police departments. Some family, some practice.
A Microcosm
In the scheme of things, Dr. Zannoni is a bit player. But when you try to figure out how narcotics became such a major cost driver in workers comp, you have to take into account doctors like Zannoni, who parlay a little pain into big profits.
Given the scale of her crimes – she overbilled WBC by $65,000 – the penalties in this case (small fine plus probation) seem a bit modest. On the other hand, the (Feel)Good doctor, at 77, is probably nearing the end of her practice, which may well have played into the decision to let her off relatively lightly.
Ironically, if you Google her name, Zannoni’s patient ratings are uniformly high (pun intended). One anonymous patient even commented on an article describing her conviction as follows:

This is one of the sweetest most nieve (sic) people on ths planet. I know her personally and she has no idea what goes on. All she knows is how to do is practice medicine and nothing about finances at all. God bless her and I hope everything works out for her sake.

We’ll let that stand as written. And one thing is certain: those seeking pills in Parma may not be able to count on Dr. Zannoni any longer, but surely they will find other sources to make their pain go away, to get a little buzzed, and, who knows, make a little money on the side.

News roundup: Cavalcade of Risk, massive fraud scheme, investigator deaths, premium hardening & more

Wednesday, June 15th, 2011

Cavalcade of Risk – for the biweekly smorgasbord of risk-related news from the blogosphere, check out the new edition of Cavalcade of Risk hosted at Political Calculations.
The $17 million fraud – not chump change – Most employers and insurers get very heated on the topic of work comp fraud – as well they should. But while keeping an eye on the front door for shoplifting, some thieves are loading up the company safe from the back door. This week, four members of a California doctor mill were indicted in a $17 million workers’ comp fraud. This stunning scheme bilked the city of Los Angeles and 19 insurance companies. Joe Wheeler talks more about the fraud and how it exposes a weakness in the system. He rightly notes, “That this relatively small fraud provider ring offering obscure medical procedures could make off with millions of dollars before being caught should make anyone involved in workers’ comp benefits take a breath.” Note to employers: it’s not enough to think your insurer will manage everything – you need to take an active interest in managing and questioning claims, too.
In the line of duty – Louisiana flags are flying at half mast this week for two insurance investigators who were shot to death by an agent last week while investigating fraud. According to Insurance Times, investigators Kim Sledge and Rhett Jeansonne “…had gone to the Ville Platte office of suspended insurance agent John Melvin Lavergne to collect records. Lavergne shot the investigators and then killed himself.” Louisiana is now looking into whether fraud investigators should be able to carry guns.
Is the soft market finally hardening? – Joe Paduda talks about recent reports from Towers Perrin and Fitch Ratings pointing to firming work comp premiums. No, really!
Dollars for doctors – ProPublica has been featuring an ongoing series that investigates the financial ties between the medical community and the drug and device industry. You can follow the entire series from the above link. In addition to several feature stories, there were frequent updates in made in May, several of which discuss drug industry ties to medical societies. In October, ProPublica also rolled out a searchable database of physicians who have received drug money, gleaned from public disclosures of seven large pharma companies. For a sampling, here is Massachusetts.
Ferreting out the more obscure news… – Among all the informative and useful information he posts over at Comp Time, Roberto Ceniceros also manages to ferret out some of the quirkier workers comp stories. This week, he posted about Palin’s emails and the workers comp connection and last week, it was porn industry hazmat suits.
Confined space videosWorkSafeBC produces a lot of great safety resources. Recently, a three-part video series on confined space came to our attention – worth checking them out. Part 1: Safe Yesterday, Deadly Today; Part 2: Test to Live; and Part 3: Rescue: Just Calling 911 Doesn’t Cut It.

New Hampshire Fee Schedule: Climbing a Mountain in the Fog?

Wednesday, April 6th, 2011

Nearly a year ago we blogged the issue of a medical fee schedule in Maine. The legislature mandated the creation of a fee schedule way back in 1991. Twenty years later, there have been a few reports, a few changes in the membership of the committee trying to establish the fee schedule and, to date, no fee schedule. We now wonder whether neighboring New Hampshire will follow Maine’s example, climbing a slippery mountain trail into a deep fog.
New Hampshire, like Maine, has a two tiered system: in the first tier are managed care networks, which negotiate fees with doctors and hospitals. Everyone in the second tier – those outside the networks, the self-insured, smaller carriers, etc. – are stuck with paying the “usual and customary fees.” Medical costs account for 71% of total costs – a truly staggering number when compared to the national average of 58%.
Dr. Gary Woods, an orthopedic surgeon and chair of the NH Workers Comp Advisory Council, thinks that the high percentage of medicals is the result of good medical care, combined with a strong return-to-work focus: in other words, indemnity is relatively low because workers are not out of work very long. Well, doc, show me the numbers. I expect that New Hampshire – ranked 14th highest among states for comp costs – is spending too much on indemnity and way too much on medical services. It’s no bargain for anyone.
The Fix is (Not Quite)) In
The New Hampshire legislature is contemplating SB 71, which would impose a fee schedule on medical services. The bill proposes that hospitals be reimbursed at a uniform conversion rate of up to 150% of Medicare rates. While somewhat on the high side for such linked payments, it would probably bring down the overall costs of medical services in the state.
SB 71 is going nowhere, at least for the moment. The bill will remain in committee while the lawmakers appoint a study group to review the proposal and make further recommendations.
Ultimately, the details of the fee schedule will be in the hands of the comp advisory council, of which Dr. Woods is the chair. Hmm. This brings to mind the stalemate in Maine, where Dr. Paul Dionne was for a long time chair of the committee responsible for implementing the fee schedule. The group just couldn’t come up with a number that would satisfy the doctors. (How would a doctor define a fair fee schedule? “Usual and customary.” ) Last June, facing allegations of a conflict of interest, Dr. Dionne finally stepped aside.
Perhaps the good folks in New Hampshire could speed up the fee schedule project by asking Dr. Woods to step aside. No doctor is going to embrace a cut in reimbursement rates. Dr. Woods would have a choice: he could sit on the sidelines and watch the committee hash out the details, or, with his health and well-being in mind, he could put on his hiking boots and climb one of the Presidentials. I recommend the latter, even if the peak is momentarily obscured by the fog.
Thanks to Work Comp Central for the heads up on this issue (subscription required).

Single Payer in Vermont: Occ Doc or Not?

Monday, March 21st, 2011

In a move stunning for its contrariness, Vermont is moving toward a single payer health care system. In the course of the debate, the inevitable issue of whether to include workers comp has come up. At this point, a committee will make recommendations on whether to “integrate or align” workers comp with the state’s radical reconfiguration of the health care system. (Further details are available at WorkCompCentral – subscription required.)
The Vermont approach would completely separate indemnity from medical benefits. Employers would continue to pay for the indemnity portion, but are unlikely to have any input into treatment plans. The Insider has pointed out – ad nauseum, some might say – that the relatively miniscule comp system is quite different from the behemoth health delivery system. In the interests of saving the Vermont committee a little time, here are a few of the conundrums confronting anyone trying to merge the two systems:

: Comp is paid solely by employers. Injured workers pay nothing (no co-pays, not deductibles, ever).
: Consumers pay quite a bit for conventional health coverage: a portion of premiums along with co-pays and deductibles for treatment and for medications
: Comp has very narrowly defined eligibility requirements, while conventional health has virtually none
: The goal of comp is to provide medical treatment for injured workers and, if possible, return them to work; if return to work is not possible, comp pays lost wage benefits and injury-related medical bills virtually forever.
: The goal of the conventional health system is to take care of people, regardless of the employment implications
: Comp provides indemnity, temporary or permanent, for those unable to work. No such wage replacements exist in the conventional health system
: Perhaps most important, medical services under comp have an occupational focus, with the explicit goal of returning people to their jobs. In the conventional health system, any occupational focus would be subordinate to the goals of the consumer.

Should Vermont achieve its ambitious goal of universal coverage, the presumption is that everyone would have a primary care physician, who would serve as gatekeeper for all medical services. (Let’s set aside, for a moment, where the Green Mountain state will be able to find these primary care doctors.) In a unified system, injured workers would go to their primary care physicians for work-related injuries. These primary care docs may or may not focus on returning their patients to work. Many people hate their jobs and might welcome a few weeks or months of indemnity-supported leave. The primary care physician might be quite sympathetic to their cause.
This brings us to the great divide between conventional health care and workers comp: conventional health care may or may not embrace the need for return to work. Indeed, if the work is hazardous – as much work is – the doctor may want to discourage his patient from returning to it. The doctor’s goal is to “do no harm” – so why send someone back into harm’s way? If the patient suffers from lower back problems and has a job involving material handling, what is the right thing for the doctor to do?
Who Pays?
In the current system, workers comp pays doctors for eligible medical services. Whether or not they like the comp fee schedules, doctors are acutely aware that comp is paying for the services of a particular individual. Often, treatment is provided by occupational specialists, who bring a unique “return-to-work” focus to the treatment plan. These occ docs are often in communication with employers seeking to return injured workers to productive employment. The occ docs specify the restrictions so that employers can design appropriate modified duty jobs. The employers have a sense of urgency, as they are losing the productivity of the individual who is out of work – and of course, they are paying all of the costs associated with the injury.
Under the proposed Vermont system, all bills will be paid the same way. Comp disappears from the doctor’s view. Employers may have little input into the choice of doctors or specific treatment plans. The role of occupational doctors is unclear, to say the least. Given that primary care physicians generally lack an occupational focus, return to work may become secondary to the comfort and personal inclinations of the patient. As a result, there is a risk of substantial increases in indemnity costs.
When contemplating change on the scale of Vermont’s single payer system, it is tempting to brush aside the implications for something as small as the workers comp system. That would be a big mistake. The system might be small, but the costs to the state’s employers are already substantial and have the potential for going much higher. The comp system plays an unique and long-established role in protecting both workers and employers. As they take steps to transform healthcare in Vermont, lawmakers need to remember that workers comp itself is worthy of their protection.

Required reading: how to find the best docs

Friday, September 24th, 2010

The folks at American College of Occupational and Environmental Medicine (ACOEM) know something about doctors. They also know quite a bit about workplace injuries in that most of the members are physicians actively practicing in the field, in one capacity or another. That’s why we sat up and took notice when we saw their recent publication, A Guide to High-Value Physician Services in Workers’ Compensation – How to find the best available care for your injured workers. ACOEM joined forces with the International Association of Industrial Accident Boards and Commissions (IAIABC) to produce the 11-page “best practice” summary, which includes the best thinking and contributions from a diverse group of workers’ compensation system stakeholders in a meeting convened by ACOEM and the IAIABC last April. You can see the list of participants on page 11 – a group of heavy hitters that includes a geographical and industrial sampling. It’s great to see a think tank of employers and insurers sitting down at table with policymakers and physicians to come to some agreement about best practices. The only thing we might suggest for improvement would be to add a representative from labor at any future convocations.
The stated purpose of the document is to provide specific guidance and resources to all stakeholders in the workers comp system – from injured workers and employers to insurers and TPAs – to help identify the best physicians for care of both everyday, uncomplicated injuries, as well as for specialized medical services addressing catastrophic injury or administrative tasks required by the workers’ compensation process.
It identifies ways to find physicians who:

  • Are willing to accept patients covered by workers’ compensation insurance
  • Employ best practices in providing high quality and compassionate medical care
  • Respect and fulfill the extra responsibilities that the workers compensation system creates
  • Produce better overall outcomes at comparatively better total cost over the course of an injury or illness. (High-quality care produces better outcomes for workers and better value for payers.)

The Guide offers both a “High value” checklist and a step-by-step process for identifying physicians, verifying credentials, working with, and measuring performance. We put this one on our “required reading” list. And for adjunct reading, we also recommend ACOEM’s Preventing Needless Work Disability by Helping People Stay Employed.

Life for Dr. Death?

Tuesday, June 29th, 2010

Five years ago almost to the day we blogged the saga of Dr. Jayant Patel, a surgeon of staggering incompetence who wreaked havoc on the citizens of Bundaberg, Australia. After 14 weeks of testimony, more than 75 witnesses and nearly 50 hours of deliberations over six days, a jury convicted Patel of manslaughter in the deaths of four patients and causing “grievous bodily harm” to a fifth. These charges involve just a small number of the cases where Patel’s doctoring skills have been called into question. There may be further trials ahead.
The most appalling aspect of this case involves institutional denial: despite Patel’s obvious incompetence – nurses actually hid patients from him – and despite explicit and alarming descriptions of his shortcomings as a doctor, administrators continued to support Patel, even naming him “employee of the month” following an egregious operating error that led to the death of a patient. Only when an enterprising reporter Googled his name did his prior problems as a surgeon in America pop up, at which point his employment was finally terminated.
The maximum penalty for manslaughter in Australia is life in prison. Dr. Death, in other words, is facing life. (He is filing an appeal.) In a just world, the administrators who hired, coddled and facilitated Patel would also be held accountable. But in case you haven’t noticed, this is not exactly a just world. The wheels of justice, slow though they may be, have finally put an end to Patel’s bizarre career, which transformed the medical premise of “do no harm” into its opposite. We can only say that he will do no further harm – a small consolation to his victims and a savage indictment of his profession.

Cavalcade of Risk and other news briefs

Wednesday, January 13th, 2010

The first Cavalcade of Risk of the new decade has been posted by Louise of Colorado Health Insurance Insider – check it out. And while you’re visiting the Cavalcade, why not check out the rest of the entries on the C.H.I.I. blog? We don’t live in Colorado, but if we did, we’d definitely be doing business with Jay and Louise Norris.
The importance of the right doctor – Roberto Ceniceros of Comp Time posts about a new John Hopkins study published in the Journal of Occupational and Environmental Medicine that shows that 3.7% of doctors accounted for 72% of claim costs in a study of claims data from Louisiana Workers’ Comp Corporation from 1998 to 2002. He notes that one of the researchers commented, “…it makes sense to analyze how practice patterns drive costs before instituting sweeping reform.”
Sandy Blunt and the goings on in North Dakota – Good for Peter Rousmaniere and Joe Paduda for shedding light on the travesty of a prosecution related to Sandy Blunt, former CEO of North Dakota’s Workforce Safety and Insurance. I met Sandy Blunt at a conference in DC a number of years ago and had been following the turn-around he was effecting in North Dakota’s system. He struck me as progressive, innovative, and very sharp – it seemed a real coup for North Dakota to have his services. Then came a series of surprising charges resulting in his ouster. In following the case, it appears that most of these charges were minor, trumped up administrative issues, such as spending a few hundred dollars on lunches and gift certificates to motivate staff – practices that were not uncommon in other state departments. Other more serious charges were dismissed or shown to be erroneous. Blunt has appealed his conviction to the state’s Supreme Court and we hope he will prevail.
Insurance Fraud – Emily Holbrook of Risk Monitor posts about a spike in insurance fraud as indicated by a recent report from the Coalition of Insurance Fraud: “Overall, the economy in 2009 appears to have had a significant impact on the incidence of fraud. On average, fraud bureaus reported the number of referrals received and cases opened increased in all 15 categories of fraud included in the survey.” Unsurprisingly, the biggest number of fraud cases occurred in the category of bogus health insurance.
Popcorn flavorings vs public and worker health – Celeste Monforton of The Pump Handle provides an update on a public health issue of concern to workers and consumers alike: butter flavorings in popcorn. After a public outcry about diacetyl flavorings, which were causing worker and consumer health problems, the industry began substituting a product labeled as “no diacetyl.” Preliminary reports from NIOSH indicate that these chemical changes do not translate into less health risk to exposed workers and consumers.
EEOC reportWorkplace Prof Blog posts about Equal Employment Opportunity Commission enforcement statistics, which were recently issued for fiscal year 2009. A sampling from the EEOC press release: “The FY 2009 data show that private sector job bias charges (which include those filed against state and local governments) alleging discrimination based on disability, religion and/or national origin hit record highs. The number of charges alleging age-based discrimination reached the second-highest level ever. Continuing a decade-long trend, the most frequently filed charges with the EEOC in FY 2009 were charges alleging discrimination based on race (36%), retaliation (36%), and sex-based discrimination (30%). Multiple types of discrimination may be alleged in a single charge filing.”
Work violenceDoes the economy play a role in workplace violence? That’s a question posed by the Christian Science Monitor in the light of a recent shooting rampage by a disgruntled worker of manufacturer ABB Group in St. Louis that left three dead and several wounded. One factor that the article did not reference is the stress that many people feel post holidays. This story brought to mind a post-holiday workplace shooting rampage in Massachusetts a number of years ago involving another disgruntled employee.